24-Hour Care

Our premiere personalized level of care.

Individual Services

Fully customized & personalized for you.

One-On-One Care

Care you need, at a time you need it.

Specialty Services

Acute Home Care needs when you need it most.

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McHenry

Service Hours: 24 hours a day – 7 days a week
Office Hours: Mon – Fri : 8:30am – 4:30pm

Phone

877.826.4477

Email

info@ihps.com

Address

2230 Point Blvd Ste 100,
Elgin, IL 60123

Fax

847.829.8937

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Browse Our Care Services

24-Hour Care

One-On-One Care

Individual Services

Veterans Care

Specialty Services

24-hour care private in the home. 24 Hour Care offers 100% personalized care to you or your loved one. With 24 Hour Care, you will receive all of the care you need – right when you need it.

24 Hour Care provides the unique opportunity for a client-driven level of care. Daily routine and continuity is paramount for each individual. Our 24 hour caregivers understand this need and establish fluid schedules that conform to each person’s individual needs and lifestyle.

Equally as important as providing assistance with physical needs, our caregivers establish amazing relationships with our clients and their families, offering companionship that is priceless.

Our team is comprised of dedicated, compassionate professionals who understand the challenges your loved one faces on a daily basis and are trained and prepared to help overcome as many obstacles as possible.

Together with our team, you and your loved one will build a customizable and comprehensive care plan outlining what services are required and to what degree the assistance is needed. Services consist of assistance with anything you may need or require including the full scope of Activities of Daily Living such as bathing, dressing, housekeeping, meal preparation, hygiene, incontinence care and so much more.

Care by the hour, no minimum. Hourly One-on-One Care allows you to get the services you need between the hours you specify.
Our caregivers provide personal care and companionship in the home, and can also assist with tasks such as housekeeping, meal preparation, and running errands.

*Hourly rates are based on hours scheduled consecutively. Any hours provided with a split schedule will be billed at the rate of the consecutive hours per visit. (i.e., If a caregiver is needed from 11-1 and then again from 3-5, this would count as two separate visits at the 2 hours per day rate.) But never any minimums.

Senior Living Come and Go care
Individual services are only available in retirement communities where IHPS is the leading provider of services.
Rise & Shine

Rise and Shine includes assistance with the morning routine including grooming, washing face and hands, hair care, shaving or applying make-up, mouth care, dressing, and making the bed.

Safe Shower Assist

Safe Shower Assist offers stand by or physical assistance getting in/out of the tub, shower, sponge bathing, applying lotion, and dressing.

Incontinence Care

Incontinence Care offers bathroom reminders, cleaning, drying, and dressing into fresh clothes to ensure comfort.

Medication Reminders (each)

Medication Reminders include prompting when it is time to take medications and documenting the service upon completion.

Companionship Care (general hourly rates apply)

Companionship Care helps avoid isolation while increasing socialization. This includes caregivers spending quality time doing the activities that you love and enjoy such as puzzles, playing games, listening to music, scrapbooking and more.

Active Exercise

Active exercises help improve and maintain range of motion, strength, balance, endurance, walking pattern, and independence.

Laundry Service (per load)

Laundry and Folding Service includes washing, drying, folding and putting away all clothes, linens, etc.

Community Escort (within the community)

Community Escort assists with safe arrival to destinations within your community, such as an activity, dinner, the salon, fitness center and more.

Escort to Appointments (general hourly rates apply)

Escort to Appointments offers assistance with doctors’ appointments, dental appointments, or any appointment you may have.

Shopping (general hourly rates apply)

Shopping offers assistance for grocery shopping, mall shopping, and running errands. Mileage cap – 4 miles.

Dressing Assistance

Medication Reminders include prompting when it is time to take medications and documenting the service upon completion.

Safety & Comfort Check

Safety and Comfort Checks include stopping in to check and ensure the client is safe and comfortable – in a face-to-face encounter.

Meal Preparation

Meal Preparation and Clean Up Service includes warming of food, plating of food, and doing dishes from that meal.

Meal Delivery

Meal Delivery Service includes picking up a meal from the community kitchen and delivering it to the client.

Pharmacy Pick-Up (mileage cap – 4 miles)

Beyond a 2-mile radius

Light Housekeeping (within one hour)

Light Housekeeping Service includes organization, cleaning and making the home more orderly. This can include garbage removal, vacuuming, sweeping, organizing drawers, etc.

Tuck-In Care

Tuck-In Care includes grooming, oral care, assistance with nighttime garments and getting settled into bed.

Bedding Service

Bedding Service includes stripping the bed and re-making the bed with clean sheets.

Bathroom Assistance (per visit)

Bathroom Assistance includes an escort to the bathroom, assistance with toileting, and escort back to their desired location in the room.

Pet Care (per visit)

Pet Care includes walking, feeding, cleaning up after and of course play time!

IHPS also offers the following services for retirement communities who are our preferred partners:

FREE WELLNESS PACKAGE
Have you just returned home from the hospital? For up to three days any resident who is newly home from the hospital will receive two complimentary Daytime Safety and Comfort Checks and escort service (twice a day) throughout the building.

FREE NEW RESIDENT WELCOME PACKAGE
Are you about to move into a retirement community? New residents to the community will receive three days of escort service throughout the building, helping the resident to and from activities, acclimate to the building and meet other residents.

Care under the VA provider program
Caring for those that served is a unique privilege. We not only understand the care they need, but we understand the hesitation often expressed by our Veterans to receive care. We are a proud partner and contracted provider for Veterans and their Spouses under several affordable care options paid for in whole by the US Government.
Focus on individual needs
Your care needs will differ from those of everyone else. So, we developed not only individualized personal care, but care programs specially developed to meet the unique challenges of everyday life for those with a unique need.
Respite : Short term
Care for the short-term needs. Whether it is a break for the primary caregiver, to meet a specific period for recovery or to build strength or to provide a safe environment for when the family is away. Our goal is to get you back to a place where you will no longer need us as a provider.
Hospice : Bed Side
There truly is no more of a personal time in our lives than when we need specialized care when our life is facing its next journey. Hospice care is more than end of life care, it is a rare privilege to spend not only time with those in need but for the family to focus on being a family and we focus on the care you need. Our caregivers are specially trained on hospice care.
Acute : Home Health Based
We have developed, from our own experience, care programs that ensure we are a fit in the care team that is home based. Working directly with a skilled home health provider our caregiver becomes a valued resource in the care team in your home.
Dementia : Understanding the Care needs
Understanding how memory loss works and how it impacts our daily life is only the beginning of our programs and training to our caregivers receive to ensure that the care of your loved one is met with the right compassion and understanding of what they face in their daily lives.
Parkinsons : Care designed for symptom regression

A unique and patented technology and in-home program to fight back against the symptoms of this disease. Developed and proven to provide relief of symptoms and even reduce the need for medication. Truly a one of a kind program developed as a project of passion.

Discharge : Transport door to door
Call us and we will take care of everything. Prior to discharge we will coordinate door to door service that includes proper caregiver staffing in the home, transportation, medications, specialty medical equipment and d anything else so all you do is rest and recover.
Going Places : Lifestyle Transportation
Sometimes all we need is a little companionship and assistance to get out into the word and enjoy life. That’s what we do, as needed and on demand we can arrange for the ground transportation and trips for anything from your appointments to social events and errands.
Post OP : Post surgical recovery
We all just want to rest when we are recovering, even from more common day surgery. No matter it being a hospital discharge to continue recovery at home or a day procedure that leaves you feeling a little off balance and wanting extra help at the home. We can provide you the peace of mind so all you focus on is resting.
Day Care : A new experience for socialization and care needs

In your own home or at one of our partner facilities, we can offer full-service day-care options while the family is away and ensure a continued care environment. Since we partner with facility locations in your own area you can enjoy out of the home socialization daily in a supportive environment to socialize, take day trips or just “hang out” with new friends.

Staffing : Available now by way of contracting employees
For all types of health care facilities, we offer our world class trained caregiver to meet your staffing needs. We offer these caregivers under a staffing contract so you can focus on the management of the facility and we can supplement the team when you need it to ensure you are providing the proper level of care to your residents.
Group Home / Shared Housing : Private All Inclusive Senior living

Want to remain living independently, but the larger senior retirement communities don’t appeal to you? We built a solution for that too. We have purchased, remodeled and made individualized high-end senior living a reality. Our group home comes with a single low cost option that provides for full 24/7/365 residential needs, care needs and social engagement all under one roof. No need for you to change your lifestyle, simply share it with like-minded individuals in one of our new Private Care Homes. We cater to all your needs with expert staff on site 24/7/365.

Vision & Mission

Philosophy

Approach

Our Care

care services senior care

Our Vision & Mission

Helping people is our leading mission and the very essence of our business. In Home Personal Services is fueled by strength, courage, and determination to solve one of the biggest challenges of this century: maintain our seniors’ independence and having high-quality in-home care.

philosophy in home personal services - In Home Personal Services

Our Philosophy

Our brand is built on upon the belief that we want to become one of the most innovative and forward-thinking home service agencies in the world. This enables our clients, employees, and franchisees to be empowered and inspired.

Our approach - In Home Personal Services

Our Approach

In Home Personal Services brings a unique approach to caregiving—one that takes the “senior” out of “senior care”—and allows us to see amazing people who are beautiful in every way no matter what age. These incredible accomplished and fascinating individuals may now need a little assistance or possibly full-time support to ensure their lives continue to blossom. Our in-home care services are flexible to your specific needs.

in Home Personal Services is redefining non medical in home care - In Home Personal Services

Our Care

In Home Personal Services is redefining non-medical in-home care. Our award-winning in-home care extends to Personal Care, Respite Care, Companion Care, Post Discharge Care, Emergency Home Care, Live-In Care, Hygiene Care, Incontinence Care, Alzheimer’s Care, Parkinson’s Care, Arthritis Care, Overnight Care, and more!

Browse FAQ Categories

General

In-Home Care

Caregivers

Cost

How long has In Home Personal services been in business?

Founded in 2004, In Home Personal Services has provided seniors with high-quality home care services at affordable prices. In Home Personal Services has stood alone when it comes to creating individualized care plans based on our client’s specific needs. We work primarily within independent living communities, allowing our clients to remain living independently and safely within their home longer. We have built a reputation for helping clients maintain a high quality of life, allowing In Home Personal Services to become one of the largest purveyors of senior care services in Chicagoland. To further enhance Senior Care across the country we have built out a franchise system and are now growing our mission nationally with locations nationally.

Where do you provide in-home care?

We are rapidly expanding into new markets for our in-home senior care services. To get current locations – please visit our locations page.

What are your values?
Helping seniors is our leading mission and the very essence of our business. In Home Personal Services is fueled by strength, courage, and determination to solve one of the biggest challenges of this century. We need our seniors to have access to great care and service. We combine both with our senior home care.

Our brand builds on our fundamental strength―that In Home Personal Services is striving to be the most innovative and forward thinking in-home service agency in the world― this enables our clients, employees, and franchisees to be empowered and inspired.

What is considered "non-medical" care?
Non-medical care is defined as services which do not require assistance from a licensed medical professional.
What if my loved one requires medical care?
Let us know; we would be happy to give you resources to accommodate any medical needs that may be present.
What do you do for veterans?

In Home Personal Services supports our veterans. Here, we make sure our senior veterans receive the best care possible. You served our country now we are ready to serve you.

What kind of home care services do you provide?

Our in-home care extends to Personal Care, Respite Care, Companion Care, Post Discharge Care, Emergency Home Care, Live-In Care, Hygiene Care, Incontinence Care, Alzheimer’s Care, Parkinson’s Care, Arthritis Care, Overnight Care, and more! Looking for pricing on in-home care? We can help, please contact us for a consultation. We can help you select from a number of our specialized senior services.

Types of in-home care we do?

Our in-home care extends to Personal Care, Respite Care, Companion Care, Post Discharge Care, Emergency Home Care, Live-In Care, Hygiene Care, Incontinence Care, Alzheimer’s Care, Parkinson’s Care, Arthritis Care, Overnight Care, and more! See our services here.

What is home care?
Home Care covers a wide range of services to meet the personal needs of an individual, known in the industry as ADL’s or Activities of Daily Living. ADL’s include bathing, dressing, grooming, toileting, meal preparation, light housekeeping and anything else we do on a daily basis to care for ourselves and stay healthy.
What is home health care?
Home Health Care provides medical services, such as skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social work, in the home. Home Health Care services may be covered by private healthcare insurances, Medicare, or private pay. Home Health Care services must be ordered by a patients’ physician. In Home Personal Services is not a Home Health Care Agency, but if your loved one is in need of medical services in the home, we would be happy to provide you with resources.
Are your caregivers insured & bonded?
Yes. To help ensure the safety and well being of our clients, we perform a criminal history background clearance. We then ensure each caregiver is covered with general liability and workers comp (where applicable).
Will my family member always receive care from the same caregiver?
Our goal is to establish a long-term caregiving relationship with your loved one. In most cases, you or your loved one will have the same caregiver. There are exceptions depending on scheduling conflicts or if you or your loved one has 24/7 caregiver support, which in that case there will be multiple caregivers covering a shift.
How are our caregivers selected?
Each of our Caregivers complete an extensive interview process consisting of successfully meeting our standards for skill sets, communications, and professionalism. In Home Personal Services also conducts personal and professional reference checks.
Are caregivers screened?
In Home Personal Services Caregivers successfully pass criminal background checks, drug screenings, and TB tests (where applicable). In Home Personal Services is licensed, bonded and insured.
How are our caregivers trained?

In Home Personal Services Caregivers’ training exceeds that of the industry standard, ensuring that all caregivers are qualified to tend to the needs of those they serve. Training includes:

  • Education on state rules and regulations
  • Lecture and teach back methodology of providing each individual care task
  • Healthcare communication
  • All caregivers receive annual competency evaluations.
How is a caregiver matched with each case?

All cases begin with a complimentary, no-obligation assessment. This assessment, conducted by a member of our leadership team, allows the client, their family, and IHPS to get to know each other and the needs of each individual.

Following the assessment, we will discuss the best possible caregiver fit. If for any reason the family feels the caregiver selected is not the right fit, we have a large pool of professionals and will do our best to match you with a preferred caregiver.

How is the care provided by the caregiver measured for quality control?
Each case has a designated member of our leadership team to handle the case and ensure the quality of care. If the family has questions, comments, or concerns, they can direct them to this team member who knows their specific care needs. In Home Personal Services provides quality control visits at least monthly to ensure that care is exceeding expectations. Our caregivers are on call 24/7.
What is the protocol in the event a caregiver takes time off?
Time off for live-in caregivers is especially beneficial in reducing caregiver stress and burnout. When our caregivers are in need of time off, they inform our office of their plans. We then schedule a relieving caregiver with a similar personality and skill set as the primary caregiver. The primary caregiver communicates with the reliever to ensure a continuum of care.
What is the cost of in-home care?

In Home Personal Services cost of care varies based on the number of hours and level of care needed. In Home Personal Care has created a unique system that provides many cost benefits:

  • No hourly minimums
  • No daily minimums
  • Pay for only what you actually need/want
  • No long-term contracts
  • No penalties for service cancellation

In Home Personal Services is upfront with our pricing structure, so call us at 877.826.4477 today for further details.

Do We Accept Payment From Medicare, Other Private Health Insurance Policies, Or Financial Benefits?

Medicare and private health insurance plans often do not cover the cost of non-medical home care. Our services and care are largely private pay, however, we do work with Long Term Care (LTC) Insurance and veterans benefit through the Aide and Attendance Benefit.

What Our Customers Say About Us

My mom spent most of her life taking care of me and my siblings – In Home Personal Services gives me the peace of mind that my mother is taken care no matter where I need to be.

Lucy R.

Valued Marketing Executive

In recent years I found it difficult to do everything I was used to doing on my own, but I wasn’t ready to leave the home my husband built. Now I can keep my independence and feel safer in my home.

Ethel F.

Valued Paralegal

IHPS has really changed the lives of my family. I felt terrible having my two daughters looking after me. Now I can enjoy their company when they visit without being dependent on anyone.

Charles L.

Valued Business Owner